Design and development for a new era of home protection
About the project
About Guard Home Warranty
Guard Home Warranty is a provider of home protection and warranty services.
Challenge
As the company grew and the website and product design became outdated, the client approached us to redesign the site and improve UX. The vision quickly expanded into a comprehensive portal for homeowners, realtors, insurance agents, inspectors, and even the client's in-house team.
What Merge delivered
1) Our team redesigned the entire website and developed dedicated pages tailored to key user personas. 2) We also designed the main portal functionalities, including claim filing and user management. 3) We handled branding, redesigned the logo, and created a brand book.
Tech stack
Webflow, WeWeb
guardhomewarranty.comGuard Home Warranty's Website – Before
Guard Home Warranty's Website – After
“Their ability to balance creative vision with technical precision is remarkable and ensures a superior end product.”
Mikhail Koval
Co-Founder & COO of Guard Home Warranty
UI design
Work process
Our team designed a logo that symbolizes safety and protection. We then developed a cohesive brand book to guide typography, color palette, and overall visual consistency.
How the vision got expanded
While it started as a simple website redesign with a login portal, the actual solution has expanded into a multi-faceted system supporting multiple teams. Each user type needed distinct features, such as staged forms, role-specific dashboards, and secure claim submissions.
“Since we primarily operate as a B2B business right now, we don’t track metrics the same way DTC websites do. But we could definitely highlight the enhanced partner experience on our site—especially industry-leading features like dynamic claim frequency and type data, as well as real-time average claim approval insights.”
Sergey Spisovskiy, Co-Founder & CEO of Guard Home Warranty
Results of collaboration
The solution runs smoothly for 17,000 users, 24/7.
In conclusion
We helped take GHW's business to the next level so they could reach their fullest potential. The new website and user portal enhances the digital experience for all stakeholders. The redesigned site strengthens the brand’s presence, while the portal provides a centralized hub for homeowners, realtors, and partners to manage claims and accounts more efficiently.
A special thanks to the GHW team for all the excellent collaboration efforts and extensive feedback during the process.
What our clients say
Design for SaaS & Fintech
Why choose Merge for your product design:
Building world-class product interfaces
Partnership & collaboration culture
Your conversions & growth is our main focus
Reliable delivery built on experience
